Aexel Group Store
Terms of Sale & Privacy Policy
Effective Date: 2025-09-28
Hosted on Gumroad. Purchases are processed and delivered via Gumroad. Platform terms and privacy controls also apply: Gumroad Terms • Gumroad Privacy.
1. Terms of Sale
All sales are final. This is a digital product and refunds are not available for change of mind. Refunds will also not be provided where:
- the purchaser lacks the required knowledge to use the product (e.g. Unity or similar tools); or
- the purchaser attempts to use the product in unsupported or alternative use cases.
1.1 Australian customers
Your rights under the Australian Consumer Law (ACL) remain unaffected — you may be entitled to a remedy if the product is faulty, misdescribed, or does not perform as expected.
1.2 International customers
For purchases made outside Australia, refunds are not offered under any circumstances, unless required by the laws of your jurisdiction.
1.3 Eligibility & age
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction) to purchase or use our products.
1.4 Licensing & usage
Your license is for personal use only and may be revoked in cases of misuse, redistribution, or unauthorised* sharing across devices.
*Unauthorised sharing includes, but is not limited to, sharing with others. You may install and access your license on your own devices, provided you are the sole user.
1.5 Prohibited use
- Unlawful, defamatory, or abusive uses;
- Infringement of third-party rights or creation of derivative works that breach such rights;
- Reverse-engineering, reselling, or redistribution outside the scope of your license.
1.6 Termination
We may suspend or revoke licenses, or restrict access, where these Terms are breached (including suspected misuse or fraud).
1.7 Payment processing
Payments are securely processed by Gumroad and/or its payment providers. We do not store your full payment card details on our servers.
1.8 Limitation of liability
To the maximum extent permitted by law, Aexel Group is not liable for any indirect, incidental, special, or consequential loss arising from the purchase or use of our products. Nothing in these Terms limits your rights under applicable law (including ACL).
1.9 Governing law & disputes
These Terms are governed by the laws of Queensland, Australia. We encourage contacting us first to resolve any issues. Failing that, disputes are subject to the jurisdiction of the courts of Queensland.
2. Privacy Policy
2.1 What we collect
- Personal details (e.g. name, email, communications) and purchase history;
- Technical details (e.g. IP address, device/browser information);
- Usage data (e.g. page response times, visit length, navigation events);
- Payment data is handled by Gumroad and its providers — we do not store full payment card numbers.
2.2 How we use data
- To process orders, provide licenses, and deliver digital products;
- To provide support and respond to enquiries;
- To improve the store, security, and user experience;
- To detect and prevent misuse, fraud, or unauthorised use.
2.3 Cookies & analytics
We (and Gumroad) may use cookies, web beacons, or similar technologies to operate the store, remember preferences, measure performance, and improve services. You can manage cookies via your browser settings; disabling them may affect functionality.
2.4 Third-party services (Gumroad)
Our store is hosted and fulfilled via Gumroad. Your information may be processed by Gumroad and its sub-processors according to their policies: Gumroad Terms and Gumroad Privacy.
2.5 International data transfers
Your information may be transferred to, stored, and processed in countries other than your own. We rely on reputable providers (including Gumroad and hosting partners) that implement appropriate safeguards.
2.6 Sharing & disclosure
We do not sell your personal data. We may share information to comply with law, enforce our Terms, protect our rights or users, or with service providers assisting in fulfilment, hosting, analytics, or support.
2.7 Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact [email protected].
2.8 Updates to this policy
We may update this Privacy Policy. Changes take effect when posted on this page. Material changes will be highlighted so you remain informed.
3. Contact
Support enquiries: [email protected]
Major concerns (e.g. product misuse): [email protected]